Find your symptom

Show us what the machine is doing.

Choose what you can observe safely. If more than one symptom fits, choose the uncertain option—we will not guess a cause.

Start with the first observation ↓
Interactive diagnostic

Follow one observation at a time

First observation

What can you see or feel?

Use the last safe observation. Do not run a test just to answer. Smoke, heat, sparks, or damaged wiring always mean stop.

Preparing the interactive choices…